Terms & Conditions Last updated at: 25 Feb 2025 These Terms and Conditions govern your use of Eartthencotta website https://www.eartthencottaa.com , products, and services. By accessing or using our Website or placing an order with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services. 1. Definitions and Interpretation “We,” “Us,” “Our” – Refers to Eartthencotta, whose registered office is located at [Your Registered Address]. “You,” “Your,” “User,” “Visitor” – Any individual or legal entity accessing or using our Website and/or Services. “Content” – Includes all text, images, graphics, logos, designs, and software appearing on our Website. “Transaction” – Any purchase, order, or service agreement made through our Website. 2. General Use and Acceptance Acceptance of Terms: By using our Website or purchasing from us, you confirm that you have read, understood, and agreed to these Terms. Changes to Terms: We may update or modify these Terms at any time without notice. Your continued use of the Website after such changes constitutes acceptance of the revised Terms. Website Content: All information, product descriptions, pricing, and offers on our Website are subject to change without notice. While we strive for accuracy, errors or omissions may occur. 3. Account, Security, and User Obligations Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Accuracy of Information: You agree to provide accurate, current, and complete information as prompted by the Website’s registration or order process. We reserve the right to suspend or terminate accounts with false or incomplete information. User Conduct: You are solely responsible for any content you post or share on our Website. You agree to comply with all applicable laws and regulations while using our Website and Services. 4. Intellectual Property Ownership: All content on this Website is owned by or licensed Eartthencotta and is protected by intellectual property laws. Restrictions: You may not copy, modify, reproduce, distribute, or create derivative works of any material from our Website without our prior written consent. Unauthorized use of our Content is strictly prohibited. Trademarks: All trademarks, service marks, and logos displayed on the Website are the property of EartthenCotta or their respective owners. 5. Transactions, Payments, and Order Fulfillment Ordering: All orders placed through our Website are subject to product availability, delivery capacity, and acceptance by us. We reserve the right to cancel orders due to errors or unforeseen issues. Payment: All payments must be made in INR using the available payment methods. You authorize us to process your payment using secure payment gateways. We are not responsible for any issues arising from payment processing failures or exceeding card limits. Pricing and Charges: Prices listed on the Website are inclusive of applicable taxes unless otherwise stated. In the event of a typographical or technical error in pricing, we reserve the right to cancel orders. Delivery: Delivery timelines are estimates only. We will make every effort to meet delivery dates but cannot be held liable for delays caused by circumstances beyond our control. 6. Return, Cancellation, and Refund Policy Returns: You may return products only if they meet our return criteria (for example, incorrect or damaged items). All return requests must be submitted within 7 days of delivery. Please include your order number, unboxing video, photographs of the product (if applicable), and a detailed description of the issue. Cancellation: Orders may be canceled if they have not been dispatched. To cancel an order, please follow the cancellation process provided on the Website. Refunds: Refunds will be processed to the original payment method within 14 business days after the return is approved or the order is canceled. Any bank transaction fees may be deducted from the refunded amount. Exclusions: Products that are handmade or customized may be exempt from returns or exchanges unless there is a manufacturing defect. 7. External Links and Third-Party Content Third-Party Links: Our Website may include links to third-party websites solely for your convenience. We do not control and are not responsible for the content, privacy policies, or practices of these external sites. No Endorsement: The inclusion of any third-party links does not imply endorsement by EartthenCotta. 8. Disclaimer of Warranties and Limitation of Liability “As Is” Basis: The Website, Services, and all Content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. No Guarantee: We do not guarantee that the Website will always be available, error-free, or secure. Use of the Website and Services is at your own risk. Limitation of Liability: Eartthencotta shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or Services, including any errors or omissions in the Content. Transaction Issues: We shall not be liable for any loss or damage arising from declined transactions, unauthorized transactions, or issues related to payment processing. 9. Indemnification Returns: You may return products only if they meet our return criteria (for example, incorrect or damaged items). All return requests must be submitted within 12 days of delivery. Please include your order number, photographs of the product (if applicable), and a detailed description of the issue. Cancellation: Orders may be canceled if they have not been dispatched. To cancel an order, please follow the cancellation process provided on the Website. Refunds: Refunds will be processed to the original payment method within 14 business days after the return is approved or the order is canceled. Any bank transaction fees may be deducted from the refunded amount. Exclusions: Products that are handmade or customized may be exempt from returns or exchanges unless there is a manufacturing defect. 10. Force Majeure Eartthencotta will not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, acts of war, or government restrictions. 11. Governing Law and Dispute Resolution (India) Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Jurisdiction: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gorakhpur, India. You hereby consent to the personal jurisdiction of such courts and waive any objections to such venue. Dispute Resolution: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first attempt an amicable resolution through negotiation. If a resolution cannot be reached within 30 days from the date one party notifies the other of the dispute, the dispute shall be finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Gorakhpur, India and in the English language. Severability: Should any provision of these Terms be deemed invalid or unenforceable under Indian law, the remaining provisions shall remain in full force and effect. 12. Promotional Offers Offers and Discounts: Any promotional offers, discounts, or coupons are subject to their specific terms and conditions. Only one offer may be applied per order unless stated otherwise. Modification or Withdrawal: We reserve the right to modify or withdraw promotional offers at any time without notice. 13. Contact Information If you have any questions or concerns regarding these Terms, please contact us at: Email: [Your Contact Email] Address: [Your Registered Address] Phone: [Your Contact Phone Number] By using our Website and Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We thank you for choosing Eartthencotta and look forward to serving you.

Explore Discover the beauty of Gorakhpur's finest terracotta products, meticulously crafted to enhance your living space with elegance and charm. Exquisite Terracotta Creations Experience the timeless allure of Gorakhpur terracotta a GI-tagged testament to refined craftsmanship. Handcrafted by master artisans, each piece radiates sophistication and elegance, seamlessly blending centuries-old tradition with modern luxury. Indulge in the exquisite artistry of Gorakhpur, where every creation is a unique symbol of heritage and finesse, designed to elevate your space with a touch of enduring beauty. Explore Now Browse Our Unique Collection Home Decor Kitchenware Figurines Planters Explore From Our Best Sellers Drinking Mug Price ₹199.00 View More Client Testimonials The attention to detail in each piece is outstanding. I love the unique designs that Earthen Cottaa offers. Happy Clients Thrilled Customers As a pottery enthusiast, I can confidently say that Earthen Cottaa's products are top-notch. The authenticity and beauty shine through. Impressed Buyers Content Customers I have purchased several items from Earthen Cottaa, and they never fail to impress me. The products are worth every penny. Loyal Patrons Enthusiastic Buyers About Us At EartthenCottaa, we don’t just create terracotta—we preserve a legacy. Rooted in Gorakhpur’s rich heritage, our handcrafted pieces are sculpted from premium Kabis clay, blending tradition, sustainability, and luxury. Every creation is a masterpiece, shaped by skilled artisans and perfected through centuries-old techniques. Experience the art of storytelling through clay—where history, culture, and craftsmanship come to life. Know More

Shipping, Cancellation & Refund Policy Last updated at: 25 Feb 2025 At Eartthencottaa, we are committed to providing you with a smooth and hassle‐free shopping experience. Please review our policy details below to understand how we manage shipping, cancellations, refunds, and returns. 1. Shipping Policy Coverage: We proudly ship all orders within India. Dispatch & Delivery: Orders are processed and dispatched within 24-48 hours of order confirmation (excluding weekends and public holidays). Standard domestic deliveries typically take 3-7 working days. Accuracy of Information: Please provide accurate and complete delivery details. Delays due to incorrect or incomplete information will be the responsibility of the customer. Unexpected Delays: While we strive for prompt delivery, delays may occur due to factors such as weather conditions, customs clearance, or courier issues. In such cases, you will be promptly informed via email. 2. Cancellation Policy Order Cancellation: You may cancel your order within 24 hours of placement. Once the order is dispatched, cancellations cannot be accepted. Refunds for Cancellations: For orders canceled prior to dispatch, a full refund will be processed within 14 business days. Please note that refund processing times may vary depending on your bank or payment provider. 3. Refund & Return Policy General Eligibility To be eligible for a return or refund, products must be unused and in their original condition with all tags, packaging, and accessories intact. Certain items (e.g., custom-made, discounted, or fragile products) may be marked as “Final Sale” and are not eligible for return or exchange. Defective or Damaged Products If your product is defective, damaged during transit, or not as described, please contact us within 48 hours of delivery. We may ask for photographic evidence or an unboxing video to verify the issue. Resolution Options: Free Replacement: For verified cases of transit damage or defect, we will replace the product at no additional cost. Refund: If a replacement is unavailable, a full refund will be issued, including the product price. (Note: Original shipping fees are non-refundable.) Return Process Initiation: Contact our customer support team at [Your Support Email] or via phone with your Order ID and details of the issue. You will be provided with instructions for returning the product. Shipping Costs: For returns due to reasons other than our error (e.g., change of mind), the customer is responsible for return shipping charges. In cases of defective or damaged products, return shipping costs will be reimbursed upon verification. Refund Processing: Once we receive and inspect the returned product, you will be notified of the approval or rejection of your refund. Approved refunds will be processed and credited to your original payment method within 14 business days. Exchanges We offer exchanges only for items that are defective or damaged. If you wish to exchange a product for another of the same value, please follow the return process. Additional shipping charges may apply if the replacement item is of a different value or if express shipping is requested. If you have any questions or require further assistance regarding our shipping, cancellation, or refund policies, please feel free to contact us at [Your Support Email]. Thank you for choosing EartthenCotta. We appreciate your business and look forward to serving you!

Where Tradition Meets Timeless Elegance At EartthenCottaa, we don’t just craft terracotta - we preserve a legacy. Rooted in Gorakhpur’s rich heritage, our handcrafted creations honor an ancient art dating back to the Indus Valley Civilization. Each piece is more than pottery; it’s a story of tradition, passion, and craftsmanship. Our brand stands for authenticity, sustainability, and timeless elegance, offering unique, premium terracotta that blends heritage with modern luxury. Home All Products About Us Contact Us Menu Close Log In Our Legacy: Rooted in History, Shaped by Tradition At EartthenCottaa, we don’t just create terracotta products - we bring history to life. Our journey begins in Gorakhpur, Uttar Pradesh, a region known for its rich terracotta heritage that dates back to the Indus Valley Civilization. Terracotta has always been more than just an art form; it has been a part of India's cultural fabric for thousands of years, symbolizing purity, sustainability, and craftsmanship. What makes Gorakhpur Terracotta truly special is its prestigious Geographical Indication (GI) tag, recognizing its authenticity and unparalleled artistry. Each piece we craft is a tribute to this tradition, shaped from Kabis clay, known for its superior texture and strength. With every product, we aim to preserve the spirit of our ancestors while giving it a modern touch, ensuring that the beauty of handcrafted pottery never fades with time. We are more than just a brand; we are a movement towards preserving Indian craftsmanship, uplifting rural artisans, and promoting a sustainable way of living. In an age of mass production, we take pride in slow, mindful creation, ensuring that every product reflects the care and effort put into it. By choosing EartthenCottaa, you are not just buying a product—you are investing in heritage, sustainability, and ethical craftsmanship. Your support directly impacts local artisans, helping them sustain their age-old art and pass it on to future generations. We are committed to fair trade practices, ensuring that each artisan receives their due recognition and reward. Our Promise: A Sustainable Future, One Handmade Creation at a Time Our Legacy: Rooted in History, Shaped by Tradition At EartthenCottaa, we don’t just create terracotta products - we bring history to life. Our journey begins in Gorakhpur, Uttar Pradesh, a region known for its rich terracotta heritage that dates back to the Indus Valley Civilization. Terracotta has always been more than just an art form; it has been a part of India's cultural fabric for thousands of years, symbolizing purity, sustainability, and craftsmanship. What makes Gorakhpur Terracotta truly special is its prestigious Geographical Indication (GI) tag, recognizing its authenticity and unparalleled artistry. Each piece we craft is a tribute to this tradition, shaped from Kabis clay, known for its superior texture and strength. With every product, we aim to preserve the spirit of our ancestors while giving it a modern touch, ensuring that the beauty of handcrafted pottery never fades with time. Know More Our Promise: A Sustainable Future, One Handmade Creation at a Time We are more than just a brand; we are a movement towards preserving Indian craftsmanship, uplifting rural artisans, and promoting a sustainable way of living. In an age of mass production, we take pride in slow, mindful creation, ensuring that every product reflects the care and effort put into it. By choosing EartthenCottaa, you are not just buying a product—you are investing in heritage, sustainability, and ethical craftsmanship. Your support directly impacts local artisans, helping them sustain their age-old art and pass it on to future generations. We are committed to fair trade practices, ensuring that each artisan receives their due recognition and reward. Moreover, our products are 100% eco-friendly, crafted with natural materials and fired using traditional methods that leave a minimal carbon footprint. Every purchase from EartthenCottaa is a step towards a greener, more sustainable world. We invite you to explore our collection, embrace the charm of handmade terracotta, and become a part of our journey—a journey where history meets modernity, and where every creation whispers the timeless beauty of clay. Know More

Privacy Policy Last updated at: 25 Feb 2025 https://www.eartthencottaa.com/("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or use our website ("Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy. Personal Information Name, email address, phone number, postal address, and payment details (if applicable). During account registration, purchases, or when you fill out contact forms. Account Information Username, password, and any profile details you choose to provide. To create and manage your account and provide you with personalized services. Transaction Information Order history, purchase details, and billing/shipping addresses. To process transactions and maintain records for customer support and order fulfillment. Technical and Usage Data IP addresses, browser type, device information, operating system, referring URLs, and pages visited. Collected automatically through cookies and similar tracking technologies. To analyze trends, administer the Site, and improve user experience. 2. How We Use Your Information To operate and improve our Site, process transactions, and provide customer support. To send you updates, newsletters, and promotional materials. You can opt out of marketing communications at any time. To understand user behavior and improve the functionality and content of our Site. To comply with legal requirements, resolve disputes, and enforce our agreements. 3. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to personalize your experience, analyze usage trends, and serve relevant advertisements. Most browsers allow you to manage or disable cookies; however, disabling cookies may affect the functionality of the Site. 4. Disclosure of Your Information Third-Party Service Providers We may share your information with trusted third parties who help us operate our Site, process payments, or provide other services. These third parties are required to protect your data and use it only for the purposes for which we disclose it. Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. Legal Requirements We may disclose your information to law enforcement, government agencies, or other entities if required by law or to protect our rights, property, or safety. 5. Data Security We employ industry-standard security measures, including SSL encryption, secure servers, and firewalls to protect your personal information. No system is completely secure; we cannot guarantee the absolute security of your data during transmission or storage. 6. Your Rights and Choices You may access, update, or correct your personal information by logging into your account or contacting us. You can unsubscribe from marketing communications by following the unsubscribe instructions provided in emails or by contacting us directly. You may request that we delete your personal information, subject to any legal obligations to retain it. 7. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 8. Children's Privacy Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after changes are posted indicates your acceptance of the updated policy. 1. Information We Collect

Get In Touch With Us Contact us First name Last name Email* Phone Message* Submit Our Store Based in Gorakhpur, we offer a diverse collection of authentic terracotta products online. While we currently operate online, we plan to expand with a physical store soon. Reach Us Email: support@eartthencottaa.com

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